Refund policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. You will receive store credit for your returned item at the price it was purchased for. You will be responsible for any shipping costs for your return. We are not responsible for any lost items during transit. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and with tags. In your package please include your name and email for the purpose of receiving store credit. 

To start a return, you can contact us at beebalmco24@gmail.com. Please note that returns will need to be sent to the following address: 

Beebalm Co. Boutique 

4620 Yeager Rd.  PO Box 13

Hillsboro, MO 63050-9998

 

If your return is accepted, we’ll send you an email with a code for credit to be used on our website. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at beebalmco24@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We will not accept returns on any custom orders. 

Unfortunately, we cannot accept returns on sale items or gift cards.